Terms of service
OVERVIEW
Welcome to HimalayaEcho. These Terms of Service describe the rules that apply when you visit our website, browse our products, or place an order with us. By using this website or purchasing from HimalayaEcho, you agree to these Terms, our Privacy Policy, our Refund Policy, and our Shipping Policy.
ELIGIBILITY
You must be at least the age of majority in your place of residence to place an order. You agree to provide accurate, current, and complete information when using our store.
PRODUCTS
We make reasonable efforts to display product colors, sizes, materials, and details accurately. Actual colors and appearance may vary depending on your screen, lighting, and product photography. Product descriptions, pricing, and availability may change without notice.
ORDERS AND PAYMENT
When you place an order, you are making an offer to purchase. We may accept, decline, cancel, or limit an order if needed, including because of inventory issues, payment problems, suspected fraud, inaccurate information, or errors in product or pricing details. Payment must be authorized before an order is processed.
SHIPPING AND DELIVERY
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, weather, local delivery conditions, or events outside our control. Duties and taxes are shown at checkout where required so you can review the full total before placing your order.
RETURNS AND REFUNDS
Returns, exchanges, and refunds are handled according to our Refund Policy. Items must meet the conditions stated in that policy to be eligible for return or refund.
PRIVACY
Our collection and use of personal information is described in our Privacy Policy. Because our store is powered by Shopify, Shopify may also process information needed to provide checkout, payment, security, and store services.
INTELLECTUAL PROPERTY
All website content, including text, product images, graphics, branding, layout, and design elements, is owned by or licensed to HimalayaEcho. You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.
PROHIBITED USES
You may not use this website for unlawful, fraudulent, harmful, abusive, or misleading activity. You may not attempt to interfere with the security, operation, availability, or integrity of the website, checkout, or related systems.
THIRD-PARTY SERVICES
Our store may include services provided by third parties, including payment processors, shipping carriers, analytics providers, advertising platforms, and Shopify. We are not responsible for third-party websites, services, or policies that we do not control.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, HimalayaEcho is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services. Products are provided for personal use and are not intended to guarantee any specific outcome or effect.
CHANGES TO THESE TERMS
We may update these Terms from time to time by posting the updated version on this page. Your continued use of the website after changes are posted means you accept the updated Terms.
CONTACT INFORMATION
Questions about these Terms should be sent to us at business@hongzhaotech.com.
HimalayaEcho
Business location: Hong Kong SAR